We agree to repair or replace any items which we deem to be damaged due to a manufacturing defect. This warranty expressly excludes coverage for excessive wear and tear and/or physical/accidental abuse, loss (including loss of stones) and theft. Repair, sizing or service performed by anyone other than Suzy Levian will immediately void the warranty. Damaged items that we deem not be manufacturer defect will be evaluated for repair and a repair fee order will be emailed to you for payment.
Our warranty explicitly covers the original purchaser from an authorized Suzy Levian retailer. Second-hand purchases from non-authorized retailers are not included in this warranty coverage. Proof of purchase must be provided with your repair to be accepted. Please print a copy of your order receipt or include all details of your order on the repair slip.
Suzy Levian designs jewelry that is not only beautiful, but made to last a lifetime. We hope that you enjoy your Suzy Levian purchase for years to come.