Limited Lifetime Warranty

Suzy Levian stands by the quality and craftsmanship of her jewelry and offers a limited lifetime warranty on every piece.

Please register your Suzy Levian jewelry online to activate the coverage of your jewelry under this Limited Lifetime Warranty.

WeΒ agree to repair orΒ replace any items which we deem to be damaged due to a manufacturing defect. This warranty expressly excludes coverage for excessive wear and tear and/or physical/accidental abuse, loss (including loss of stones) and theft. Repair, sizing or service performed by anyone other than Suzy Levian will immediately void the warranty. Damaged items that we deem not be manufacturer defect will be evaluated for repair and a repair fee order will be emailed to you for payment.

Our warranty explicitly covers the original purchaser from an authorized Suzy Levian retailer. Second-hand purchases from non-authorized retailers are not included in this warranty coverage. Proof of purchase must be provided with your repair to be accepted. Please print a copy of your order receipt or include all details of your order on the repair slip.Β 

Suzy Levian designs jewelry that is not only beautiful, but made to last a lifetime. We hope that you enjoy your Suzy Levian purchase for years to come.

To have your item repaired:

1. Print out the repair slip

2. Fill out the slip with your information and what needs to be done with the repair.

3. Mail your jewelry back with the completed slip.

Incomplete repair forms may result in your jewelry not being repaired and/or not being returned.

Repairs sent in without proof of purchase or detailed order information may incur a surcharge on their repair.

It is highly recommended to mail your jewelry securely with a trackable shipping serviceΒ or purchasing shipping insurance. We don’t guarantee that we will receive your returned jewelry.

Mail your jewelry with the repair slipt o the address below:

Suzy Levian LLC

Attn: Repairs

200 Middle Neck Road, Unit 10

Great Neck, NY 11021

Repairs usually will be returned to you within 2-5 business days from receipt.